Shipping & Delivery
This Shipping & Delivery Policy forms part of the Terms of Service and governs the shipping and delivery of products purchased from Hipshipp through our website.
By placing an order through our website, you agree to the terms outlined in this policy.
1. ORDER PROCESSING
All orders are processed after successful payment confirmation.
Orders are typically processed within 5–7 business days, unless otherwise stated on the product page.
Processing time may vary during:
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promotional periods
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product launches
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holidays
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unforeseen operational delays
Once an order has been processed and dispatched, you will receive a shipping confirmation email with tracking details.
2. SHIPPING METHODS
Hipshipp ships orders through reputable third-party courier partners.
Shipping timelines may vary depending on the delivery location and courier service availability.
Estimated delivery timelines after dispatch are typically:
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Metro cities: 2–4 business days
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Non-metro cities: 4–7 business days
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Remote locations: 5–10 business days
These timelines are estimates and may vary due to factors beyond our control.
3. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
Hipshipp reserves the right to modify shipping charges at any time without prior notice.
4. PAYMENT METHOD
Hipshipp operates on a prepaid payment model only.
Cash on Delivery (COD) is not available.
All orders must be paid for in full at the time of purchase using the payment options available on the website.
Orders will only be processed and dispatched after payment has been successfully received.
5. DELIVERY
Once an order has been shipped, the responsibility for delivery lies with the third-party courier service.
Hipshipp is not responsible for delays caused by:
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courier service disruptions
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weather conditions
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transportation or logistics issues
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incorrect shipping addresses provided by the customer
Customers are responsible for ensuring that the shipping address and contact details provided during checkout are accurate and complete.
6. UNDELIVERABLE OR RETURNED SHIPMENTS
If a shipment is returned to us due to:
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incorrect address
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failed delivery attempts
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refusal to accept delivery
Hipshipp reserves the right to charge additional shipping fees for reshipping the order.
7. ORDER TRACKING
Once your order has been dispatched, you will receive tracking details via email or SMS.
Customers may track their shipment directly through the courier partner’s tracking system.
8. INTERNATIONAL SHIPPING
At this time, Hipshipp primarily ships within India unless otherwise specified on the website.
International shipping availability, if offered, will be indicated at checkout along with applicable shipping charges.
9. CONTACT INFORMATION
If you have any questions regarding shipping or delivery, please contact us at:
Email: hello@hipshipp.com
Brand: Hipshipp